Login to display the Account Overview page.
Click "Contact Preferences" from the menu on the left side of the Account Overview page.
From there, you may sign up for e-billing and reminders.
On the Utility Billing Home page, login to display the Account Overview page.
Click "Manage auto pay" at the top center of the home page. Clicking "Manage auto pay" will allow you to update, postpone or cancel autopay.
To select one of those options, please click the three dots. A drop-down menu will appear with the options "Update payment info, Postpone auto pay, Cancel auto pay".
Select an option.
*If you make any changes to your autopay, you will receive a confirmation email.
On the Utility Billing Home page, login to display the Account Overview page.
Click on “Manage Accounts” to add or delete an account.
Click on the “Account Detail” tab to review details about the account, including current account status, address, recent bills, services, and account balance.
Click on “Transactions” tab to review payment, billing, and adjustment details for the selected account, including a running balance. To filter the grid for specific transactions, enter a Start Date and End Date and then click the “Apply” button.
Click on the “Consumption” tab to review utility consumption. A chart displays consumption for the most recent billing cycle from the current year compared to consumption from the same billing cycle of the previous year.
Click "Notification History" to view the account-related notifications. To filter the grid for certain notification history, enter a Start Date and End Date, and then click the "Apply" button.
From the Utility Billing Home page, log in to your account to display the Account Overview page.
Click "Add or Remove Accounts".
Click "+ Add Account" in blue.
Enter your Utility Account Number in the Account Number field.
Enter the last payment amount made on the utility account in the Last Payment Amount field.
Click "Add Account".
Your utility account will be added to your online profile.
Log in to the Kyle WaterSmart Portal to view your water consumption and identify unusual usage.
Review your water usage by day, week, month, or hour.
Look for unusual increases or continuous water use that may indicate a leak.
For more information about WaterSmart, click here.