Click "Register" in the upper-right corner of the website, or the "Sign in or Sign up" button in the center.
Provide a valid email address, password, name, and phone number.
An email will be sent to the address you provided, asking you to confirm your email address. Once your email address is confirmed, you may log into the site.
After logging in successfully, you will be prompted to add an account. To successfully add an account, you will need the account number from your bill as well as the amount of your last payment. You can also add multiple accounts to your login.
*If your account is new and you have yet to make a payment, enter "0.00" as the amount of your last payment.
On the Utility Billing Home page, login to display the Account Overview page.
Click on “Manage Accounts” to add or delete an account.
Click on the “Account Detail” tab to review details about the account, including current account status, address, recent bills, services, and account balance.
Click on “Transactions” tab to review payment, billing, and adjustment details for the selected account, including a running balance. To filter the grid for specific transactions, enter a Start Date and End Date and then click the “Apply” button.
Click on the “Consumption” tab to review utility consumption. A chart displays consumption for the most recent billing cycle from the current year compared to consumption from the same billing cycle of the previous year.
Click "Notification History" to view the account-related notifications. To filter the grid for certain notification history, enter a Start Date and End Date, and then click the "Apply" button.
On the Utility Billing Home page, login to display the Account Overview page.
Click "Manage auto pay" at the top center of the home page. Clicking "Manage auto pay" will allow you to update, postpone or cancel autopay.
To select one of those options, please click the three dots. A drop-down menu will appear with the options "Update payment info, Postpone auto pay, Cancel auto pay".
Select an option.
*If you make any changes to your autopay, you will receive a confirmation email.
Log in to the Online Services Payment home page.
Click on the "Enroll in auto pay" and then select “Enroll”.
Click the drop-down menu to choose a payment day between the 1st and 15th. When you select a date, the first draft date will be displayed.
Click on “Enter new credit card” or “Enter new eCheck”.
- If selecting eCheck. Select Checking or Savings from the Account type menu.
In the Bank Name field, enter the name of the bank associated with the account.
In the Account Number field, enter the account number for the account. Confirm this number in the
Confirm account number field.
In the Routing Number field, enter the routing number for the account. Confirm this number in the Confirm routing number field.
In the Name on account field, enter the full name of the account holder.
Click "Enroll Now". The e-check has now been successfully enrolled in Auto Pay!
- If selecting Credit card enter the Credit Card Number in the appropriate field.
In the MM and YYYY fields, enter the card's expiration month and year.
In the Cardholder name field, enter the First and Last name on the card.
In the Address field, enter the address the card bills to.
In the Billing ZIP code field, enter the zip code associated with the billing address.
In the Security Code field, enter the 3 or 4 digit security code found on the card.
Click "Enroll Now". The card has now successfully enrolled in Auto Pay!
Login to display the Account Overview page.
Click "Contact Preferences" from the menu on the left side of the Account Overview page.
From there, you may sign up for e-billing and reminders.